Frequently Asked Questions
Everything you need to know about Crankbrothers components and services.
What is the warranty period for Crankbrothers pedals?
Warranty periods vary by model: Eggbeater 1, Candy 1, and Mallet 1 models carry a 2-year warranty, while our premium titanium and carbon models feature a 5-year warranty against defects in materials and workmanship.
How do I know which cleat is right for my riding style?
We offer standard and easy-release cleats. Standard cleats provide a 15 or 20-degree release angle for experienced riders, while easy-release cleats offer a 10-degree release angle, perfect for those new to clipping in.
Do you offer international shipping for replacement parts?
Yes, we ship our full range of pedals, tools, and refresh kits globally. Shipping costs and delivery times are calculated at checkout based on your specific location and local customs regulations.
Can I rebuild my pedals at home?
Absolutely. We sell comprehensive Refresh Kits for all pedal models that include internal bushings, bearings, and seals. We also provide step-by-step video tutorials on our website to guide you through the maintenance process.
What is your return policy for shoes and apparel?
We accept returns on unworn shoes and apparel in their original packaging within 30 days of purchase. Please ensure cleats have not been mounted to shoes if you intend to return them.
How do I register my new wheels for the lifetime warranty?
To activate your lifetime warranty on Synthesis carbon wheels, you must register your product on our website within 90 days of purchase with a valid proof of receipt from an authorized dealer.